2010 AAA Top Shop Award
Everyone here at Invision Auto Body is excited, and gratified, to have been named a recipient of a 2010 AAA Top Shop Award as a follow-up to being named a Top Shop recipient in 2009. We believe this recognition is a true reflection of the dedication of our staff to maintaining A Reputation for Excellence. Read all about it below:
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AAA Reveals Arizona’s Most Trusted Auto Repair Shops
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Motorists faced with the daunting task of looking for an auto repair facility they can trust, need look no further – AAA Arizona is announcing its eighth annual list of Top Shops, auto repair facilities awarded for providing customers with honest, reliable and quality service. This year, the auto club is recognizing 27 Approved Auto Repair facilities throughout the state, including nine first-time recipients and four recipients which have carried Top Shop designation since the award’s inception in 2001.
“As an advocate for the motoring public, we’ve built a network of auto repair facilities to serve as a resource for motorists seeking a reputable auto repair facility,” said Don Nunnari, vice president of membership products and services for AAA Arizona. “In addition to the two repair shops the club runs directly, we believe that these repair shops represent the best in the state. The Top Shop award identifies and recognizes the ‘best of the best’ facilities within our network.”
To be considered for the Top Shop designation, facilities must first be a part of AAA’s Approved Auto Repair network, which is comprised of more than 150 auto repair and auto body facilities across the state. These facilities must adhere to more than 20 standards established by the auto club, including:
- Annual inspection by AAA Arizona representatives.
- Staff an Automotive Service Excellence (ASE) certified technician or equivalent for each area of service offered.
- Guarantee effectiveness of repairs, parts, labor or components for a minimum of 12 months or 12,000 miles.
- Accept the final decisionof AAA club representatives in resolving complaints concerning service to AAA members’ vehicles.
In addition to meeting AAA’s Approved Auto Repair standards, Top Shops must go the extra mile by agreeing to:
- Maintain customer surveys with at least a 90 percent approval rating.
- Remain actively involved in the community through service groups and charities.
- Uphold an exemplary business reputation.
“Top Shops exceed AAA’s stringent Approved Auto Repair requirements in terms of professional standards, integrity, customer service and community involvement,” added Nunnari.
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